At Amplify Hearing, your care doesn’t end once you’re fitted with your hearing aids. This is the start of your journey to better hearing and to ensure this, we provide ongoing complimentary aftercare for the warranty of your hearing aids.
Patients will require different levels of support, and you are welcome to book a review appointment at any time. If we don’t hear from you, we’ll be sure to reach out to check-in and make sure all is well with your hearing.
What you can expect
Choosing Amplify Hearing for your hearing care services brings peace of mind to our patients knowing that we’ll be taking care of you on your journey to better hearing. Any queries or concerns, you can reach out and make an appointment. Looking for advice or guidance, just reach out and we can support you.
60 day money back guarantee
All our hearing solutions come with a 60-day money back guarantee, giving you the time to experience hearing aids in the day-to-day surroundings that you’re used to. If you’re not entirely satisfied, you can simply return your hearing aid to us for an exchange or full refund. If an admin fee is deductible to cover fittings services, then this will be explained by your audiologist before you purchase (the hearing aids need to be in original condition, and returned with all packaging and accessories).
Up to 5 year warranty
We offer up to 5 years’ warranty as standard on all our hearing aid solutions. This provides reassurance that in the unlikely event that a manufacturer’s repair is needed, there is no cost to you.
Regular review appointments
As part of our comprehensive aftercare we welcome patients to see us whenever they feel the need, however if all is well, we are still keen to see you at the practice annually. As part of a review we will determine any changes to your hearing prescription, and if necessary, will undertake a further hearing test.
Ongoing servicing
Getting the optimum performance from your hearing aids is as important to us as it is to you. That’s why we provide free servicing of your hearing aids for the length of the warranty. As part of our service, you’ll receive follow-up and review appointments, annual hearing health care check-ups as well as advice and guidance on how to care for your hearing aids.
Comprehensive patient support
Our patient support team are always on hand to answer any queries or concerns you might have, either in your local practice, by phone or by email. Simply contact us for advice on how to use your hearing aids, maintenance and cleaning of your hearing aids and replacement batteries.
We can even provide you with remote care assistance for your hearing solution, by phone or video call with one of our audiologists if you need it.
Find your local practice
We have over 480 practices across the UK, with a growing network and more practices opening all the time.
Find your nearest Amplify Hearing practice and arrange to see your local independent, qualified audiologist. Our hearing care professionals will build a relationship with you, taking the time to make sure you get the very best advice and the most from your hearing aids. When we talk through your hearing options with you, you’re guaranteed to receive unbiased hearing advice you can trust.